Support and Contact

We can help with CaloFlash features, purchases, data, and privacy questions.

Contact the developer

Use Settings → Send Feedback in the app or the email below. Do not send passwords, full payment details, original identity documents, or an unredacted health database.

Report a problem

Choose a category and include reproduction steps. Keep the reference number shown after submission so we can identify the report.

Purchase issues

If an entitlement is missing, first use Restore Purchases under Settings → Plans and AI credits. Apple handles refund requests through the App Store process.

AI status

Experimental AI may pause for upgrades, maintenance, or quality review. The app displays its current status. Manual records and existing local data are not deleted.

Data requests

Export or delete local records under Settings → Data. For server-data requests, choose the privacy category in feedback and keep the reference number.